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Frequently Asked Questions
I have lost my registration code, need I purchase the program again? No, you needn't. Please send the following details to us for resending your registration code. Order ID: ________________________ Software's exact name: ________________________ E-Mail Address used in the order: ________________________ Name used in the order: ________________________ About when you placed the order: ________________________ A required .DLL file MSVBVM60.DLL was not found, how to fix this? Please download the VBRuntime Library from either of the following links and install it on your comptuer, Click here to downlaod from Microsoft Download Center How to make the software supports WMA format? Please download and install Microsoft Windows Media Format setup packge to your computer. Download Windows Media Format 9.0 I have one question that is not listed above, where should I send the question to? Click here to send an email to us for your question, we will contact you as soon as possible! |